Thank you for taking the time to peruse the details,

always feel free to contact me with any questions you may have: info@luminoshoppe.com


Current Production Time

Please note that in some cases your jewelry will be created for you upon receipt of your order.

  • The current creation time is: 3 to 5 business days
  • Your order will then be shipped and should arrive within 2 to 5 business days

 One of a kind pieces have already been made and will ship in 1-2 business days.


Quick & Efficient Shipping

All items ship USPS Priority (US Customers) or First Class (International) with tracking. I do everything to ensure the lowest shipping price possible. Packaging materials are recycled when possible.

Upgraded shipping options are available for both domestic and international customers. Please contact me for a quote.


Wholesale

Wholesale orders are welcome! I'd love to talk with you about your ideas. Please send me a message: info@luminoshoppe.com


Etc.

Refunds
If you are unhappy with your product upon receiving it please let me know. I stand firmly behind all of my designs and workmanship and will gladly work with you to repair any unhappiness.

If the situation cannot be fixed, I will issue a refund. You will be responsible for return postage unless your piece has broken in which case I will cover it for you.

Insurance
Insurance is available for both domestic and international customers if you would like it added to your shipping price.
Lumino is not responsible for packages lost or damaged through the mail as we have no control over their fleet. I do my best though—each order is carefully packaged to provide as much protection as possible. If you are concerned with this and would rather not worry, insurance is recommended.

Please contact me for a quote.

International Customers
I love to ship to you! Please know that you will responsible for all customs fees, taxes and duties should they be charged by your country. Please be aware of customs regulations regarding items that cannot be imported into your country.

Care
Jewelry can be fragile so please handle it with care. If in the unusual event of breakage deemed due to workmanship, every effort will be made to replace your piece free of charge. Should your piece experience any issues related to normal wear-and-tear or an accident, please contact me and we can get it all sorted out.

A care sheet is included with your order.

Gift Wrapping
I package all of my items well enough to give as a gift, yet minimal enough to keep shipping and handling charges low. If you are purchasing a gift, let me know and I can include a message on a handmade card.